Our Clients
Our clients are quite diverse and come from a range of “heavy” and “light” industries. Apart from scheduled training courses, we also try to be there for our clients when they need us the most - in the event of a significant incident.
One week, we may be investigating a fatality at a mine or construction site, the next we may be investigating a security breach at a bank or casino, a disruption to normal operations at a processing plant, a sentinel event at a hospital, unscheduled maintenance requirements at a transport and logistics company, or equipment damage/service interruption at a power station.


We strive to be there for any client/organisation and assist with the provision of training, incident management services, or investigations of any adverse event in any industry.

Client Profile
ICAM Australia has clients ranging from small-to mid-size enterprises as well as large enterprises that operate globally and local and federal government agencies. Most of the current clients utilising ICAM or who request training for ICAM come from safety-critical industries, however, ICAM can be applied to any adverse event and we are seeing an uptake and application of the methodology in ‘lighter industries’.
The broad application of the Incident Cause Analysis Method (ICAM) results in potential clients from a vast array of industries such as the following non-exhaustive list:
- Defence and Aerospace
- Aviation: air transport, airports and airspace management
- Rail and Maritime
- Construction / Infrastructure
- Mining and resources sectors / Petroleum, Oil and Gas
- Agribusiness
- Transport and Logistics, Freight and Heavy Haulage
- Provision of services by Councils
- Energy and power transmission/generation
- Government services/departments
- Emergency services (Police, Fire and Ambulance)
- General manufacturing
- Dangerous goods manufacturing and transportation
- Educational Facilities and Institutions
- Telecommunications companies
- Service industries - Retail, Finance, Banking, etc.
- Healthcare, Medical facilities, Hospitals, Aged Care Facilities
- Hospitality (Hotels, Clubs, Casinos)