Would you know exactly what to write if a workplace incident happened today? Making an incident report can feel like just another administrative task, but it's one of the most important steps in improving workplace safety. A...

You know psychosocial hazards matter. You've seen the growing focus on psychological health and safety, and you understand employers have a responsibility to manage these risks. The challenge is knowing where to start. Many...

Most accident investigation reports are written too late.

By the time many workplace investigations begin, the conclusion has already been decided:

• someone made a mistake,
• a procedure wasn’t followed,
• or a worker “wasn’t...

Top Australian Lead Investigator Courses: Everything You Need to Know About Training

When you're the lead investigator after a workplace incident — whether it was a near miss or something more serious — you want to be sure you've...

What Does it Take to be a Lead Investigator in ICAM? Skills, Qualifications Insights

When a work incident happens and you’re the one in charge of investigating it, the pressure kicks in immediately.

Avoid These Common Mistakes in Workplace Incident Reporting: What You Need to Know

You’ve filled out a work incident report, documented what happened, and submitted it on time. So why do similar incidents keep happening? If...

‘Close call’ type incidents at work are all too regular.

You’ve just wrapped up the initial response to a workplace incident. Everyone is asking: what happened, why, and how do we make sure it never occurs again? As the leading investigator, eyes are on you to deliver clarity,...

People who oversee incidents and accidents at work wear many hats – not only responsible for Work Health and Safety (WHS) but often have to be an investigator.