Terms and Conditions

ICAM Australia Course Booking Cancellation & Refund Policy

The following conditions apply to all courses offered by ICAM Australia per clause 1 of this policy. Registering on a course with ICAM Australia implies full acceptance of these conditions.

This policy is effective immediately and supersedes all previous versions.
 

General Conditions

This cancellation policy is based on our investment in staff, course planning, rostering of faculty, catering costs, venue hire, and the purchase and maintenance of equipment.

Cancelling your place on a course close to commencement date impacts everybody including potential candidates who are currently on our waitlists. Before deciding to cancel a booking from one of our courses, candidates are asked to consider the following conditions carefully.
 

The following conditions apply:

1.1 Cancelling a booking

1.1.1 Registration fees for a booking on a course within seven (7) days of the commencement date are non-refundable plus an administration fee of 50 AUD will be charged to you.

1.1.2 Registration fees for a booking on a course within fourteen (14) days of the commencement date are able to obtain a full credit for a future course or service with ICAM Australia, or refundable to the amount of 50% of the registration fee paid, less 50 AUD administration fee.

1.2 Changes to a booking

You may transfer a booking to another registration at any time at no cost. You may transfer your booking to another course or date no less than fourteen (14) days prior to the commencement date. You must attend or cancel your booking within six (6) months of the initial commencement date.

1.3 Disclaimer

All cancellation fees will be administered at the sole discretion of ICAM Australia management.

ICAM Australia reserves reserve the right to cancel any scheduled course or event. In the event of a cancellation, candidates will be notified, and a refund or credit provided. Refunds may take up to fourteen (14) working days to be processed. ICAM Australia courses are subject to sufficient enrolment numbers in addition to the availability of facilitators.