Psychosocial Hazards Training Using ICAM

Why Psychosocial Hazard Investigations Matter

Psychosocial incidents often involve complex interpersonal situations, mental health considerations, and heightened emotional sensitivity. Traditional incident investigation techniques may not fully address these challenges.

ICAM’s approach supports investigators to:

• conduct respectful and person-centred inquiries
• gather reliable evidence in sensitive environments
• understand deeper organisational and systemic factors
• support individuals involved while maintaining investigative integrity

This ensures investigations remain thorough, fair and aligned with modern work health and safety expectations and current Safe Work Australia psychosocial hazards guidance. 

Who Should Attend This Course

This psychosocial safety training is designed for professionals responsible for investigating or managing serious workplace events. 

It is particularly suited to: 

• Qualified ICAM Lead Investigators
• Senior leaders and managers with decision-making responsibilities
• HR leaders managing psychosocial risks and workplace wellbeing 
  
• Workplace Health and safety representatives training to better understand psychosocial hazards and their role in workplace investigations 

What Psychosocial Safety Training Covers

This workshop provides investigators and senior decision makers with practical guidance on managing psychosocial incidents and psychological events in the workplace. 

Participants will learn about:

• Psychosocial hazards at work  

• The role of investigators  

• Differences investigating psychosocial incidents vs physical safety  

• Introducing a person centric approach to investigations  

• Case study participation  

• Applying ICAM to investigate psychosocial events  

• Developing evidence-based recommendations. 

• Conducting a structured psychosocial risk assessment 

In-House Psychosocial Hazards Training

ICAM offers this workshop as a customised in-house psychosocial hazards training program for organisations. 

Training can be tailored to align with your organisation’s: 

• procedures
• templates
• terminology
• investigation frameworks

This ensures the training is directly relevant to your internal processes and operational environment.