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One day workshop, public and in-house

Investigating Psychosocial Events using ICAM

One day on a different kind of investigation. Psychosocial hazards are now part of WHS law across Australia. Investigating them means sensitive circumstances, people in distress, and a person centred approach that still meets the legal obligation.

See course datesEnquire about in-house training

A small group discussion at an ICAM psychosocial course
Real course photo from an ICAM Australia session
Clients that trust ICAM Australia
Pentarch, South32, Aurizon, Ramsay Health Care, Yancoal, Northern Star and Queensland Rail
Course dates

Scheduled public sessions

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Online
15 - 15 Oct 2026
$900
Register
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Online
02 - 02 Dec 2026
$900
Register
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Online
17 - 17 Feb 2027
$900
Register

No public session is scheduled right now. This course runs at your site for a team, adapted to your procedures and templates. Enquire about in-house training, or call 02 6215 9777 to ask about the next public date.

Face to face 8.30am to 4.30pm. Live online 10am to 5.30pm AEST. Registration is through Arlo and takes about two minutes. Training a team? Ask about in-house training.

Outcomes

What you leave able to do

Run a person centred inquiry. Respectful, dignified for those involved, and still rigorous.

Gather evidence in sensitive settings. Reliable accounts without adding harm.

Find the systemic factors. Use ICAM to examine the workplace systems behind the event, including occupational violence and aggression.

Recommend with evidence. Actions and a structured psychosocial risk assessment that the organisation can act on.

Who it is for

You investigate or decide on serious workplace behaviour events

Qualified ICAM Lead Investigators. Senior leaders and HR leaders with decision making responsibility for psychosocial risk, who must also be certified ICAM Lead Investigators. Health and safety representatives wanting to understand psychosocial hazards and their role in investigations.

The essentials

What it costs, what you get

Public course
$900 + GST
$990 inc GST, per person
Duration
1 day
8.30am to 4.30pm face to face
In-house
Any site
Adapted to your procedures, quoted per group
  • ICAM Australia workbook
  • Certificate of Attendance
  • Catering at face to face courses

See course datesEnquire about in-house training

INVTR016

What the day covers

A day that combines the legal framework, the person centred approach and the ICAM method, with case study work throughout.

Topics
  1. Psychosocial hazards at work and the legal framework
  2. The investigator's role
  3. How psychosocial investigations differ from physical safety ones
  4. A person centred approach to investigation
  5. Applying ICAM to psychosocial events
  6. Evidence based recommendations
  7. A structured psychosocial risk assessment

Prerequisite: ICAM for Lead Investigators (two days) with ICAM Australia or an equivalent provider.

Proof

See what our attendees have to say.

4.7
Attendee feedback score, out of 5
96%
Would refer a colleague
98%
Learning needs entirely met
7,500+
Investigators trained

All responses counted, none selected.

Training a team? Bring it on site

We adapt the course to your procedures, templates and terminology and run it at your site. More than about six people and it is usually the better option.

Enquire about in-house training

Not sure this is the right course?

Tell us what you are asked to do after an incident and we will tell you which course fits. It takes about five minutes on the phone.

Call 02 6215 9777