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Investigations and consulting

We investigate, as well as train in ICAM

Our facilitators are practising investigators. When something serious happens we run the investigation, facilitate yours, or sit alongside your team while they run it. Investigators are on call around the clock.

Three people reviewing investigation documents
Site photo to come
Clients that trust ICAM Australia
Pentarch, South32, Aurizon, Ramsay Health Care, Yancoal, Northern Star and Queensland Rail
What it looks like

Four steps from your first call

  1. Enquiry. You tell us what happened and what you need.
  2. Scope meeting. We agree the scope, the team and what the output is.
  3. Site inspection and evidence collection. We attend, inspect and collect while the evidence is still there.
  4. Analysis and report. Findings, the evidence behind them, and recommendations, delivered as a report.
How we work

The same seven steps we teach

Incident response, investigation planning, PEEPO planning, PEEPO collection, ICAM analysis, recommendations, reporting. Nothing about an engagement is different from what we teach in the room, which is the point. Your people can follow the work as it happens and run the next one themselves.

Other work

Process reviews, human factors and WHS systems

We review investigation processes and governance, mentor investigators and leaders, run safety leadership workshops, and develop or review WHS policies and procedures.

On human factors we analyse roles, tasks, sites and equipment, review designs, and write guidance material.

Who we work with

Any industry, any adverse event

Mining and resources, oil and gas, rail, heavy vehicle and maritime, aviation, construction, energy and power, local and state government, emergency services, manufacturing, healthcare and aged care, education, and service industries.

Proof

See what our attendees have to say.

4.7
Attendee feedback score, out of 5
96%
Would refer a colleague
98%
Learning needs entirely met
7,500+
Investigators trained

All responses counted, none selected.

Talk to us

Tell us what has happened and what you need. We will tell you what we can do.

Train your own people

Nine courses, from a two hour executive briefing to the two day Lead Investigators course.