One day to get the method back under your hands. For people who trained in ICAM a while ago and have not run an investigation since, or want assurance they are doing it right.
No public session is scheduled right now. This course runs at your site for a team, adapted to your procedures and templates. Enquire about in-house training, or call 02 6215 9777 to ask about the next public date.
Face to face 8.30am to 4.30pm. Live online 10am to 5.30pm AEST. Registration is through Arlo and takes about two minutes. Training a team? Ask about in-house training.
Outcomes
What you leave able to do
Rebuild the framework. The principles and the sequence, refreshed rather than retaught from scratch.
Close your own gaps. The day is shaped around the questions and challenges attendees bring.
Check your practice. Work a case study and compare your analysis with the facilitator's.
Leave ready for the next one. Confident enough to lead or support an investigation this month.
Who it is for
You trained in ICAM and have not used it lately
Anyone who has previously completed ICAM training and wants the principles and skills refreshed. Never trained in ICAM? Start with ICAM for Lead Investigators.
An applied day. The principles are covered quickly, then the time goes on practice and on the specific gaps people bring.
Topics
The ICAM principles and investigation sequence, refreshed
Evidence collection and interviewing, the parts people lose first
Timeline and contributing factor analysis on a case study
Writing recommendations that address organisational factors
Attendees' own questions and challenges
Prerequisite: prior ICAM training with ICAM Australia or an equivalent provider.
Proof
See what our attendees have to say.
4.7
Attendee feedback score, out of 5
96%
Would refer a colleague
98%
Learning needs entirely met
7,500+
Investigators trained
All responses counted, none selected.
Training a team? Bring it on site
We adapt the course to your procedures, templates and terminology and run it at your site. More than about six people and it is usually the better option.
%20(1400%20x%20315%20px).png?width=1000&height=225&name=Untitled%20(1000%20x%20315%20px)%20(1400%20x%20315%20px).png "Pentarch, South32, Aurizon, Ramsay Health Care, Yancoal, Northern Star and Queensland Rail")