ICAM and Investigation Training

The Investigation and Incident Cause Analysis Method (ICAM) training provided by ICAM Australia is the foundation of our business where we teach our clients how to conduct incident investigations within their businesses. While we are always there for them if required, the goal is for organisations to attain the knowledge, skills and competence to investigate lower level incidents internally.

The training provided by ICAM Australia focuses on the need for thorough and methodical investigations with simple structured processes to achieve the aim of reduction of risk and prevention of recurrence.

Participants are not only shown applied examples, but are provided with practical tools, forms and templates that can be easily adapted and integrated in the workplace for optimal implementation of the learning outcomes.

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Benefits of Training Facilitated by ICAM Australia

The benefits of Incident Investigation Training facilitated by ICAM Australia include:

: Expert Incident Investigators, Safety and Human Factors Practitioners
: Applied knowledge and understanding of operational issues
: Tailored for specific domains
: Customised for specific industry, organisational and site needs
: Full colour multi-media presentations, including PowerPoint and DVD presentations
: Tools, guidance, checklists for post-training adaptation and implementation
: Personalised post-course service to optimise working relationships. We strive to know and understand our client’s people, operations and business

Tiered Levels of ICAM and Investigation Training

The tiered levels of ICAM Training and Investigation Training offered by ICAM Australia ensures that all personnel receive relevant and applicable training targeting attendees such as general operators, contractors, decision makers, approving officers, those who may be involved in leading or facilitating investigations or have line responsibility for investigations as well as senior executives.

While our two day ‘ICAM for Lead Investigators’ is our most popular training course, we have a suite of investigation training courses to meet varied organisational and site-specific needs as per the following course / workshop offerings:

ICAM for Lead Investigators Course
ICAM for Team Members (Mini-ICAM) Course
ICAM for Approving Officers
ICAM Refresher Workshop
ICAM Champions Workshop
Site Inspection (Mock Incident Scenario) Workshop
Witness Interviewing Workshop
5 Why’s Incident Investigation Workshop
Investigation Report Writing Workshop
Human Factors for Investigators Course
ICAM Briefing for Senior Management / Executives
ICAM for Decision Makers
Investigating Psychosocial Events using ICAM
Learning Reviews

We can also run other related workshops, including Bowtie Analysis, and Trending of ICAM Data. Please inquire and we can advise on individual requirements.

All training is supported by applied and practical information and guidance for attendees to adapt and integrate in their workplace for optimal implementation of the learning outcomes.

Training Delivery Options - Public and In-house

ICAM Australia offers both public and in-house training. We are proud to have formed an alliance with AMC Training Centre Pty Ltd for professional administration services for all of our ICAM and Investigation Public Courses.

We understand the challenges in personnel taking time out from work in regional areas to travel to capital cities for training, so we make a concerted effort to schedule public training courses in both city and regional areas across Australia.

Our public course schedule is available on our website and is progressively updated as more locations are added.

Our services are scalable - from small organisations to multinational organisations and large government departments. If you have just a few personnel who require training, then the best option is for them to attend one of our public courses. However, if you have several personnel requiring training, it is more cost effective for organisations to conduct in-house training.

Public Courses - We hold scheduled public face-to-face training courses in nominated city and regional locations across all Australian States.

Online Courses - We also provide the option of a remote on-line public course once a month for our ICAM for Lead Investigators Course using secure applications such as Zoom, Webex or Microsoft Teams.

In-House Courses - We also offer in-house face-to face courses at client premises within Australia and internationally (which can also be provided remotely using secure on-line applications).

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