5 Whys Incident Investigation Workshop
One day on doing 5 Whys properly. Used without rigour it stops at a narrow answer and a weak action. Used well it finds the factors behind lower level events and links them to actions that hold.
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Scheduled public sessions
Upcoming Sessions
There are no sessions available at this time
No public session is scheduled right now. This course runs at your site for a team, adapted to your procedures and templates. Enquire about in-house training, or call 02 6215 9777 to ask about the next public date.
Face to face 8.30am to 4.30pm. Live online 10am to 5.30pm AEST. Registration is through Arlo and takes about two minutes. Training a team? Ask about in-house training.
What you leave able to do
Separate symptoms from causes. Structured questioning that keeps going past the first plausible answer.
Find the organisational contributors. Recognise when a lower level event points at a system, not a person.
Map the logic. Cause and effect chains that another person can follow and challenge.
Fit it alongside ICAM. Where 5 Whys is enough, where it is not, and how it feeds a fuller investigation.
Write actions that stick. Corrective actions matched to the factors found.
You run or contribute to lower level investigations
WHS professionals, supervisors and managers, safety advisers, team leaders and operational people who conduct or contribute to workplace investigations.
What it costs, what you get
- ICAM Australia workbook
- Certificate of Attendance
- Catering at face to face courses
What the day covers
Practical exercises throughout, so the discipline of structured questioning is built in the room rather than read about.
- Principles of 5 Whys root cause analysis
- Structured questioning and evidence based analysis
- Direct causes and systemic contributing factors
- Mapping cause and effect relationships
- Integrating 5 Whys with ICAM and other causal analysis methods
- Developing corrective actions that reduce recurrence
See what our attendees have to say.
All responses counted, none selected.
Training a team? Bring it on site
We adapt the course to your procedures, templates and terminology and run it at your site. More than about six people and it is usually the better option.
Not sure this is the right course?
Tell us what you are asked to do after an incident and we will tell you which course fits. It takes about five minutes on the phone.