An Example of PEEPO in Action

Implementing effective workplace health and safety (WHS) measures is crucial for any organisation aiming to safeguard its team members and streamline operations.

Step 1: Initial Response and Incident Investigation

When the incident occurs, the company's management contacts ICAM Australia. We dispatch our expert team to conduct a comprehensive ICAM investigation. Thanks to our extensive experience with high-profile ICAM investigations, we understand the importance of timely, detailed analysis to identify the contributing factors.

Step 2 - A structured approach: Applying PEEPO

To aid Investigators and provide a disciplined, structured approach to data collection, the ICAM process advocates collecting data under five key areas, referred to as PEEPO, which refers to

People: Evaluate staff training, competence, and human errors. An example is when we discover that the workers are not adequately trained to work on their allocated tasks.
Environment: Assess the work environment conditions. Poor lighting and weather conditions can contribute to the incident.
Equipment: Inspect tools and machinery. Faulty harnesses or delayed maintenance.
Procedures: Review the company's safety procedures. Procedures can be outdated and not rigorously followed.
Organisation: Investigate organisational factors, including safety culture and communication. Lack of communication and poor safety culture can affect workplace incidents.

ICAM Australia: Applying PEEPO

Peepo Mark #1

PEEPO Mark #1 aims to coordinate data collection very quickly rather than stand around at the incident scene discussing what the investigation team is “going to” collect and then find two hours later that no actual data or evidence has been collected.

PEEPO Mark # 2

PEEPO Mark #2 is a categorisation tool for data collection and review. It displays the collected data sorted into contributing and non-contributing factors.

Step 3: Implementing Solutions for Risk Reduction

Based on our findings, we work closely with the company to develop customised solutions that address all identified issues.

Enhancing Training Programs: A standard recommendation may be to enhance the company's existing training program. This may include various skills, including ICAM incident investigation training sessions. These are designed to improve the skills and knowledge of staff at all levels. In this case, the company schedules an in-house course to ensure its team is proficient in safety protocols and human factors management.

Upgrading Equipment: Another recommendation may be for the company to maintain and upgrade its safety equipment, including replacing faulty harnesses. The team could also recommend improving protocols around routine inspections to maintain equipment integrity, which is crucial in preventing future incidents.

Revamping Procedures: Safety procedures are commonly required to be reviewed, updated, or altered. This may also involve communicating and raising awareness of these policies and procedures. Comprehensive WHS processes are developed to comply with regulatory standards and incorporate best practices. This is a vital part of safety within organisations.
Organisational Changes: Finally, we may recommend several initiatives that would apply to an improved workplace safety and safety culture within the organisation. These may include identifying incompatible goals, communication, organisational culture and many other factors that can lead to a safer workplace.

Step 4: Continuous Improvement and Monitoring

ICAM Australia's support does not end with the implementation of immediate solutions. We believe in continuous improvement and regular monitoring to maintain high WHS standards.

Follow-Up Incident Investigations: We schedule periodic checks and follow-up investigations. This may include quality reviews and learnings from similar incidents. Regular review helps identify and proactively address gaps that may arise over time.
Ongoing ICAM Training: We offer ongoing ICAM investigation training sessions to sustain high competency levels. These sessions are tailored to meet the company's evolving needs and keep teams updated with the latest safety practices.

ICAM Australia: Continuous Improvement and Monitoring

The Impact: Long-Term Safety and Risk Reduction

Implementing these measures leads to a safer workplace environment, fosters trust and morale in the organisation, and can mitigate similar incidents, reduce downtime, and improve operational efficiency. A proactive stance on workplace health and safety becomes a cornerstone of the company’s operational strategy.

Why Choose ICAM Australia?

At ICAM Australia, we are dedicated to enhancing safety and reducing risks through our expertise in incident investigations, human factors, and training. Our tailored solutions are designed to meet each client's specific needs, ensuring long-term workplace health and safety improvements.

By adopting an approach incorporating PEEPO analysis, continuous improvement, and comprehensive training, we help organisations protect their most valuable assets: their people. If you want to elevate your workplace health and safety standards, ICAM Australia will guide you.